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Occasional Contributor
Occasional Contributor

in correct time display

incorrect time shown on phone, 2 hours ahead of local Perth time evenafter resetting reverts back to 2 hours ahead

 

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Esteemed Contributor
Esteemed Contributor

Re: in correct time display

.....and your phone is?

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Occasional Contributor
Occasional Contributor

Re: in correct time display

phone is a telstra home phone

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Trusted Contributor
Trusted Contributor

Re: in correct time display

Sorry, so you're using a Telstra corded T1000S or something else?

 

 

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Occasional Contributor
Occasional Contributor

Re: in correct time display

the phone is Telstra long range 12750 twin

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Trusted Contributor
Trusted Contributor

Re: in correct time display

So I googled for the manual, per Page 18 is how you fix the incorrect time on the display.

This isn't coming from Optus, and is manually configured on your device (which is not owned by Optus or sold by Optus)

 

https://www.telstra.com.au/content/dam/tcom/personal/home-phone/pdf/Telstra-12750-guide.pdf

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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Esteemed Contributor
Esteemed Contributor

Re: in correct time display

Well done Jeneral.

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Occasional Contributor
Occasional Contributor

Re: in correct time display

Many thanks Jeneral for the down load of the manual, i have reset the time  as prescribed, just hope that it doesnt revert back after we get a call come in which is what had been happening when my wife was doing the set up.

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Occasional Contributor
Occasional Contributor

Re: in correct time display

Hi

I have the same problem with my new NBN line and phone. It is a UNIDEN XDECT 8355. I have already contacted Uniden and they tell me it is an OPTUS problem as my settings on the phone are all correct. I would appreciate any help please.

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Online Community Manager
Online Community Manager

Re: in correct time display

Hi Scot007,


Did they elaborate any further on why they believe it is an Optus issue? Did you receive it from Optus?

Have you tried resetting it? As Jeneral__Pain did I just googled info on it to try and find out more.

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