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New Contributor
New Contributor

iPhone backorder... temporary order number

Hello,

 

A couple of weeks ago I got a text offering me an early upgrade. So I took advantage of it and ordered an iPhone 8. As it’s so new, it is on backorder. I was provided with a temporary order number, but have heard nothing from Optus in nearly two weeks. 

Just want to know if this is fine, and if my order is still active. 

Thanks!

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New Contributor
New Contributor

Re: iPhone backorder... temporary order number

I had to call to follow up on a phone order after a week and once I did that it was followed up on their end pretty quickly.

 

If you have the time to sit on the phone for a little bit it might be the quickest solution.

 

🙂

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Super Contributor
Super Contributor

Re: iPhone backorder... temporary order number

Hi @littleowl13 

 

Please have a chat with our live chat agents here:  http://yesopt.us/chat2us​​​​​​​ and quote the temp order number you received. 

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