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New Contributor Quintein
New Contributor

i cannot use my internet at night

so i have had my internet for less than a month and i have already found out i cannot use it correctly at night for some reason it cuts out or just doesnt work on top of that when i try to conntact the 24x7 support i am told that they have to many people asking for help and i will have to contact them another time on a 24X7 support messager this cannot be the way that optus runs things me having to message people on a forum to get help that cant be the only way so please if anyone can help me that would be great 

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Online Community Manager
Online Community Manager

Re: i cannot use my internet at night

What type of internet?

What troubleshooting have you done?

Have you checked if there are any outages in your area?

Please see our troubleshooting page.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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