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fax not working

My Brother 515 phone/fax does not have dialtone now I am connected to the NBN even when directly connected to the OPTUS modem. I have connected my landline to the EXTernal port on this machine and it works fine. Brother did a factory reset and say no problem. I have tried to follow the solutions offered on the forum without success. Use fax every day.

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Re: fax not working

Fax is not supported on the NBNCo service at all. 

 

If you aren't getting dial tone when you plug your phone into the Optus modem, try a regular home phone first. Now, you need to know that in some cases, the fax "will work" but not always. Because Fax was never designed to work over IP.

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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