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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

fake email

keep recieving weekly email claiming to be from optus ...

my accounts are up to date and not over due 

saying ...

important message from optus

AN IMPORTANT MESSAGE FROM OPTUS!
Hi ...my email address
This e-mail has been sent to you by Optus to inform you that we were unable to process your last payment of bill.
This might be due to either of the following reasons:
  • A recent change in your personal information (e.g: billing address, phone)
  • Submitting incorrect payment information during bill payment process
Due to this, to ensure that your service is not interrupted we request you to update your billing information now:
 

 

Update now 
 

 

If your billing information is not updated within 48 hours your ability to use any services provided by Optus such as Broadband, Wireless, Cable, Dial-up and E-mail services might be restricted.
 
Optus Customer Service Team
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2 Replies
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Honoured Contributor
Honoured Contributor

Re: fake email

Yes they're scams. You should block them.
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Crowd Champion
Crowd Champion

Re: fake email

SCAM!!!

_________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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