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silv22
New Contributor
New Contributor

don't have home phone yet optus bills me for $hidden.20 we have NBN free for 3 months

 
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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: don't have home phone yet optus bills me for $hidden.20 we have NBN free for 3 months

I do believe they deduct the 3 free months off on a monthly basis rather than 3 months without a bill. So if it's 3 months free at say $60 a month then $180 divided by 24 months equals a $7.50 reduction on your bill every month.

Too much coffee for me today, someone check my math 😃

Oh and the reason you got your bill before the services were even provided is explained on the link below.

https://yescrowd.optus.com.au/t5/Blog/Pro-rata-and-Month-in-advance-charges-explained-Optus-billing/... 

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