I am using wireless home broadband with a limited 500gb data. For the past weeks, I notices there was a massive increase in our daily used data. We are only two people at home and mostly streaming videos. We never use over 150GB for over 2 years (the max we used was 11gb/day) and our habit haven't changed. However, recently we checked, we could use around 21gb-36gb a day.
I tried to call Optus but can never reach them after so many hours waiting on the phone. I tried to message them too but no reply after so many days.😡 I have checked my breakdown data too, at first I thought it was the google photo app but we deleted the apps and the used data was still unbelievable. Is there any solution for this?