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tox_von
New Contributor
New Contributor

checking Usage

I just signed up for a 4 g mobile broadband plan and how do i check usage?

on my 3g plan i could text 9999 BAL to sms and this worked but doesnt now and checking my account doesnt work either> it says 

The service you have selected is currently invalid and no usage is available

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10000000000GB
Trusted Contributor
Trusted Contributor

Re: checking Usage

Yer have to create a my account shell to put it into. Its the Optus hazing ritual. Part of the ritual is figuring out how to get past the date of birth question, and trying to find the add service button.

tox_von
New Contributor
New Contributor

Re: checking Usage

linking a new account had 2 options 1 said add account number and other details i dont have.

The other said it will send me a code in 10 days 

isnt there and y other way ?

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10000000000GB
Trusted Contributor
Trusted Contributor

Re: checking Usage

You've got past the first level of the hazing, and now have to do it on Optus chat.

http://www.optus.com.au/shop/notices/service-chat

 

What you tell Chat is "I would like to create a My Account for my X plan". Give them your normal email address to base it on. That will be your login.