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Charley25
Contributor
Contributor

can't change password for Sages modem

I have been trying to log in to change password as last time someone had hacked my account but can't log in.

 

I have typed the IP address, used the details on the card (which match details on modem) to no avail.

 

I have reset the modem, using same details on card and tried Admin/password but still can't log in.

 

Anything else I can try?  Thanks.

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: can't change password for Sages modem

The login is "optus" (lowercase) and the default password which should be the same as the default wifi password (as per the sticker on the bottom/back of the device).

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Charley25
Contributor
Contributor

Re: can't change password for Sages modem

Duh, facepalm.  I was typing capital O.

thank you.

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: can't change password for Sages modem


@Charley25 wrote:

Duh, facepalm.  I was typing capital O.


Happened to me surprisingly often when I first got it because my phone auto capitalises the first letter.