cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
leandas
New Contributor
New Contributor

accoount cancellation

good morning - I have cancelled my account - I was told I would get a prorata charge on my latest bill and it would be resent, but I keep getting reminders - can you please advise

 

0 Kudos
Reply
1 Reply
Tina_YC
Moderator
Moderator

Re: accoount cancellation

Good Morning @leandas, Thank you for raising this issue. Please note that we’re unable to look into account details on Yes Crowd. If you’re still needing a hand, we recommend messaging us via the My Optus app: https://app.optus.com.au/msg-us?tags=OCAYCMSG. Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible. If for some reason you’re unable to use the My Optus app, please send a private message to the official Optus Facebook or Twitter page for further assistance.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

0 Kudos
Reply
Top Contributors