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New Contributor
New Contributor

access denied when deleting email account

I have logged into my account and into manage email; then tried to delete one of the accounts (number 4 of the extra accounts), but i keep getting an 'access denied' message....i have no idea why but do want o get rid of the account as i want to put another different account in now.

 

any insights appreciated

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Respected Contributor
Respected Contributor

Re: access denied when deleting email account

Hi there,

 

Totally unsure but if it's the primary aka setup for online billing ect I don't think you can.. Still maybe the intervention of a Optus rep may help?

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. 😉
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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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New Contributor
New Contributor

Re: access denied when deleting email account

Thanks Dave, unfortunately its not the primary account...will ring Optus

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Respected Contributor
Respected Contributor

Re: access denied when deleting email account

Right oh, good call. It's really the only course of action.

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. 😉
__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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