The My Optus app is a simple solution for modem setup and diagnosing potential WiFi network issues, amongst other handy things. The My Optus app collects information such as WiFi settings, speed and latency which you can use to optimise your home network. You’ll also be able to follow step by step troubleshooting guides to resolve common connection issues.
In this article, we'll show how to make the most of the My Optus app at home.
First things first, download the My Optus app from the Google Play or Apple App store.
You can use the My Optus app to assist with the installation of the following services:
With My Optus app, you'll be able to Check our Network Status, Restart your modem, Restart your devices, Check cabling and equipment, Check ethernet connection and Check Wifi connection. Select the options to complete simple steps to try and resolve the issue:
With just two taps, you'll have speed test results to see how your connection is performing:
You can use the My Optus app to find your closest 5G Mobile tower and the direction of the 5G signal.
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