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Mobile Outage Northern NSW has now been resolved 2PM AEDT
New Contributor frank11
New Contributor

World Saver - International Calls (Misleading information)

Hi

 

I was informed by your call centre that the information provided on your website about World Saver Plan is incorrect, thus false and misleading.

 

The plan provides for (https://www.optus.com.au/shop/bundles/worldrates):

 

• $5 per month (included at no additional cost on 30GB and 200GB Home Phone & Broadband Bundles & our Entertainment Bundles)

• Receive $5 of international calls

• Get great rates to 15 selected destination

 

However, the second bullet is infact not provided. Can you please re-confirm this, so I can escalate as necessary.

 

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RetiredModerator Julz
RetiredModerator

Re: World Saver - International Calls (Misleading information)

Hey Frank,

This is the first I've heard of the error. If there is an error, I'm more than happy to have this fixed & you properly compensated. Feel free to send me your info using this link & we'll be in touch to help. 

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New Contributor Dugite
New Contributor

Re: World Saver - International Calls (Misleading information)

• Unlimited International calls to 25 fixed line and 7 mobile destinations How do I nominate the numbers

And which counties

 

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