Thanks for reaching out; I can appreciate slow speeds during this time are not great. Whilst I cannot confirm any outages here, you can check for outages in your area.
We've set up a page full of general information due to the COVID-19 impacts that has a whole lot of helpful tips and steps that might help you get the most out of your service.
Alternatively, you can reach out to us via Messaging, please note, the team won’t be able to respond right away, but they’ll be with you as soon as they can.
Stay Safe!! 😀