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New Contributor Heath84
New Contributor

Wifi not working

Wifi hasn’t been working for a few days. Spoke with Optus twice which proved useless as the issue continues. Tried troubleshooting the modem and still nothing. Modem seems to be working and my iPhone is connecting to wifi but internet not working. Any help would be appreciated before I change providers. 

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Trusted Contributor
Trusted Contributor

Re: Wifi not working

Doesn't sound like the modem is working. But difficult to know whether something has damaged your NBN line, or the modem/router needs replacement. You won't know until you get another one. The Sagemcoms seem like the worst. If you have ADSL, you can easily buy another better one.

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RetiredModerator Shauna
RetiredModerator

Re: Wifi not working

Hey @Heath84 - there may be a fault in your area. Can you please confirm your postcode and suburb? 


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