Pls help! Last few days out modem has stopped worked...we received a new modem..but still same issue. World will connect but says internet not available. I've tried resetting...unplugging...everything! I'm at my wits end
Solved! Solved: Go to Solution.
Please see our help and support page Can't Connect for troubleshooting steps.
For further assistance please provide more information so our community members have a better understanding of your issue, e.g. what type of internet connection, what type of modem, what other troubleshooting have you tried, have you got a fault ticket number from Optus, etc.