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Wifi connected but internet not working

We have strong wifi and router html page shows as connected to the internet. However no pages are loading on any device. All buttons on modem showing as connected. Have rebooted, reset several times but no success in being able to use internet.

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Online Community Manager
Online Community Manager

Re: Wifi connected but internet not working

Hi abunbury,


What type of internet connection do you have?

Has it worked previously or this is the first time you are setting it up?

Have you checked if there are any known outages?

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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