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2018-12-17 01:44 PM
Why is it, My Parents Broad band is down in the Sydney suburb of Rosleands for over 24hours.
They can not contact a human - they sit on a phone line for over 2 hours. - Absolutle Rubbish. Older People Can't sit around for longer than 1hour. They might be dead in 2 hours.
This website - crowd suff. Even Confuses me.
You click the link in the coverage and it goes to Mobile. ? How did cable become mobile?
Oh and I know I wenth through the automated setup. It claimed outage in the area. Really. But that must of been mobile. As it's no longer saying that. Yet I have no internet.
2018-12-17 02:18 PM
"Coverage" relates to where you can get reception for mobile phones.
You need to check the OUTAGES tab and then select mobile or fixed.
FWIW the is a mobile outage in the area but no fixed outage - is your parents broadband "mobile broadband"?