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New Contributor
New Contributor

Why does my home internet continually break down? it would happen at least once a day.

 
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Moderator
Moderator

Re: Why does my home internet continually break down? it would happen at least once a day.

Hi @Podbox, thanks for getting in touch with us. We're sorry you're experiencing issues with your internet. Just so we're on the same page, are you experiencing loss of internet or frequent dropouts? 


We recommend keeping across our Network Status page here, which provides up-to-date faults and works that may be impacting your service. You can also report a fault by clicking on 'Report an issue'.

There’s also a range of troubleshooting steps that may help with internet faults. We advise you to follow the basic steps so that we can rule out any network or software issues. Let me know how you go. Tina.