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2018-11-21 08:36 PM
I am using me email address to log in into to compare broadband deals in my area and it comes up as - Oops! We're unable to locate your details in our system. Please check you have correctly entered your number or username. I am an existing customer and would like this actioned ASAP.
Can you please contact me re this matter?
2018-11-21 10:26 AM
can you provide a link to the site? Haven't seen that one before...
I do not represent Optus. The views, opinions and advice expressed in my posts are my own
2018-11-22 02:06 PM
Hmm, neither have I.
You're looking to compare Optus broadband products, or compare Optus with other ISP's
Pricing shouldn't really differ between fixed broadband products types.
We do have a Resale DSL service (Optus reach), it's slightly more expensive, as it's a service we lease from a wholesaler.
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Please mark it as a Accepted Solution and be generous with that Kudos button