Why am I being billed extra


I migrated over to the 200GB Mobile Broadband plan just over a month ago from VividWireless where I was paying $70, so why am I being charged the same amount when the plan I am on is being advertised for $65?

Re: Why am I being billed extra


Did you get a new modem and if you did is there any chance they are charging you $5 for it? This $0 up front modem charge may be the culprit if that's the case.


Re: Why am I being billed extra


What did you agree to when you moved over? If they offered you a $70 plan then that's why you're being charged $70. 


You can always discuss your options with Optus direct though

I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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