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Where is the Tech Support from Optus. Does it exist? or is it just an illusion?

Poppins

Does Optus actually have a Tech Support team, or is it an illusion.  My internet keeps dropping out and I need the problem fixed pronto.

Re: Where is the Tech Support from Optus. Does it exist? or is it just an illusion?

SamSam

Yes, they exist. How have you tried to contact them ?

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own

Re: Where is the Tech Support from Optus. Does it exist? or is it just an illusion?

Caledoz

@Poppins, they do exist but have no illusions, you will have to spend hours on the phone talking to different people before your problem is fixed (eventually, it will be) .

Forget about chat, most so called technicians on chat are useless and if they can't answer your question, they will just disconnect you.

Try calling them on 1300 300 427

 

Good luck.

Re: Where is the Tech Support from Optus. Does it exist? or is it just an illusion?

not_satisfied

Most lileky answer

" Our tech team is working on it. Please wait for further updates"

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