Does Optus actually have a Tech Support team, or is it an illusion. My internet keeps dropping out and I need the problem fixed pronto.
Yes, they exist. How have you tried to contact them ?
@Poppins, they do exist but have no illusions, you will have to spend hours on the phone talking to different people before your problem is fixed (eventually, it will be) .
Forget about chat, most so called technicians on chat are useless and if they can't answer your question, they will just disconnect you.
Try calling them on 1300 300 427