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Occasional Contributor honidesign
Occasional Contributor

West Pymble wifi

Is there a wifi outage in the West Pymble area? Haven’t seen anything online about it but a lot of us in the area are having issues connecting to wifi

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6 Replies
Moderator Tris
Moderator

Re: West Pymble wifi

Hi @honidesign, is that for a cable connection? Our Networks team are looking into a problem at the moment, no ETR at this stage, feel free to check back for updates though. 


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Occasional Contributor honidesign
Occasional Contributor

Re: West Pymble wifi

Yes it is cable internet. We’ve been without it since Friday. Do you know when it will be fixed?

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Moderator Tris
Moderator

Re: West Pymble wifi

It appears to be resolved since I last checked, please try resetting your modem. If you're still unable to connect, please chat with Tech Support here for a hand


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Occasional Contributor honidesign
Occasional Contributor

Re: West Pymble wifi

Hello- I’ve checked and it’s still not working. Turned modem off and on again and the wifi just isn’t showing up on any of our devices. 

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Occasional Contributor honidesign
Occasional Contributor

Re: West Pymble wifi

Stand down I think we’re back on again. Thank you!

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Moderator Zac_D
Moderator

Re: West Pymble wifi

Hi @honidesign.

 

Thanks for letting us know. For real time updates on fault tickets, reach out to us here or over the phone on 13 13 44.

 

 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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