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I have signed up for Optus broadband. It has been installed. I have had no communication from Optus. I have tried to call them many times. Each call has taken 30 -55 minutes waiting, and then I am told I am in the wrong department.
ALL I WANT IS AN EMAIL FROM OPTUS WITH MY CONTRACT DETAILS enabling me to log in to my account and optus sports.
I dont think I have ever been this unhappy about any supplier of any service.
Hi @Alan64
Welcome to the world of Optus, get ready to be frustrated.
Have you tried live chat ? http://www.optus.com.au/shop/notices/service-chat/home-phone-and-broadband#Home Phone & Broadband
Hi
Have you received your first invoice yet? This will show your account number and allow you to log into to my account.
If you have a Fetch box you should be able to activate Optus Sports on you Fetch box by going to manage and subscriptions,
Dave
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