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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor stsocas
New Contributor

Webmail folders not visible in Outlook

 I have a bunch of folders in webmail.  When I use the IMAP settings to set up my outlook, those folders do not appear and strangely enough, folders that existed years ago are appearing.

 

Any suggestions? 

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Frequent Contributor
Frequent Contributor

Re: Webmail folders not visible in Outlook

Try this:
  1. Find the folder name by searching for the mail item and looking at its properties.
  2. Select the Go menu, choose Folders at the bottom.
  3. In the window that appears, find the folder in the drop-down box.
  4. Press Ok and Outlook should open to that folder.

 

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