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phil1960
New Contributor
New Contributor

Web mail problem

I have 4 e-mail addresses, up until today I haven't had a problem, now there's one e-mail address that I can't log into, error message tells me my password is wrong. I haven't changed it. I went into my accounts page at Optus and changed my password for that address, went back to webmail and it still wouldn't accept it. I'm now at a loss as to what I can do, any ideas?

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Shauna
RetiredModerator
RetiredModerator

Re: Web mail problem

Hey @phil1960 - thanks for reaching out. Were you able to have this looked into within the last 24 hours? If you still need a hand, please PM me with your account number, full name and DOB. 


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