I was a costumer to Vividwirless 4G Broadband since 2017 and now I'd like to stop the service , I contacted the support team and they couldn't locate my customer number , the Address , or anything related to me , went to optus shop at Craigieburn and they were very rude to me , I'm trying to get some help from someone here.
@Zaid82 Yes Crowd cannot directly help you as there is no access to Customer Accounts/Orders.
You could lodge a complaint
Or you could go the old fashioned way write a letter to
Optus Customer Relations Group
PO Box 306
Salisbury South SA 5106