Vivid Wireless Modem - Wireless and DSNS

[Budi]

Hi, I have recently signed up and purchased the modem for vividwireless plan and noticed that the wireless signal is much weaker than our previous normal adsl broadband modem. Is there a way to fix this? 

Also, how can I setup DDNS with vividwireless network, I know how to set it up in the modem but it seems like the configuration retrieved from the network os not allowing it to work.

[petergdownload]

If you have your old modem you could plug that back into the new modem and set up its wifi?

Regards

Peter Gillespie

[Budi]

I absolutely can but unfortunately, we no longer posses the modem after the change.

[petergdownload]

Are you still using the same wifi band? Most modems now have 2.4Ghz and 5Gz bands with their own SSID?

Regards

Peter Gillespie

[Budi]

Looking from the specs, vivid modem only allows 2.420GHz-2.4835GHz