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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Budi
New Contributor

Vivid Wireless Modem - Wireless and DSNS

Hi, I have recently signed up and purchased the modem for vividwireless plan and noticed that the wireless signal is much weaker than our previous normal adsl broadband modem. Is there a way to fix this? 

 

Also, how can I setup DDNS with vividwireless network, I know how to set it up in the modem but it seems like the configuration retrieved from the network os not allowing it to work.

 

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Esteemed Contributor
Esteemed Contributor

Re: Vivid Wireless Modem - Wireless and DSNS

If you have your old modem you could plug that back into the new modem and set up its wifi?

 

Regards

 

Peter Gillespie

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New Contributor Budi
New Contributor

Re: Vivid Wireless Modem - Wireless and DSNS

I absolutely can but unfortunately, we no longer posses the modem after the change.

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Esteemed Contributor
Esteemed Contributor

Re: Vivid Wireless Modem - Wireless and DSNS

Are you still using the same wifi band? Most modems now have 2.4Ghz and 5Gz bands with their own SSID?

 

Regards

 

Peter Gillespie

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New Contributor Budi
New Contributor

Re: Vivid Wireless Modem - Wireless and DSNS

Looking from the specs, vivid modem only allows 2.420GHz-2.4835GHz

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