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2014-10-06 11:50 PM
I have recently come across from TPG whose speed I thought were pretty ordinary but the speeds I am getting on Optus is woeful - 2028 download ping 44 upload 399.
The internet s so slow that we can't use fetch for much of the time - have we been sold a lemon. I have checked the user map for my area and it seems to be in the range of 8000 to 12000 for the majority with the occational 5000.
What to do to fix this?
2014-10-07 10:23 AM
Sorry to hear about this! Can you please try the steps listed here to see if you can identify a possible cause? If not, our tech team on 131344 can definitely check your line in case there's a fault present.
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