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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

LeanneP
New Contributor
New Contributor

Vary the amount of Data I donate

Hi, 

 

Am I able to vary the amount of data I donate each month?

 

I'd like to do 10, but just would like the option to change it if needed.

 

Thanks

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GTFO
Respected Contributor
Respected Contributor

Re: Vary the amount of Data I donate

You can give between 1 and 10gb every 12 hours.
It's a manual process with repeat or automation - you are in control.

Once you donate their is no way to get it back.
LeanneP
New Contributor
New Contributor

Re: Vary the amount of Data I donate

Thanks,
Im happy to donate now just dont want it as an automatic thing each month
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GTFO
Respected Contributor
Respected Contributor

Re: Vary the amount of Data I donate

Made typo (blame a shaking train)

Donating is a manual process where you have to open the Optus app, select donate, use slider 1-10 with incriments of 1gb then you confirm.

It's a one off donation.
If you wanted to donate again you have to wait 12 hours.
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