Using Mobile data Overseas

[SanB]

I'm currently on holidays in New Zealand. My Ipad has an Optus prepaid mobile data sim card in it which cost $130 for 1 year.

I went into the Maddington (W.A.) Optus store, prior to going on holidays & the Rep in the store said that I didn't need to do anything as I would get coverage. Well, guess what I don't. This is my first overseas. Can someone please advise me on what to do & the easiest option?

[caaf · Accepted solution]

Hi there,

Although it should work maybe you could try a local data sim from a main carrier?

[petergdownload · Accepted solution]

Have you turned on global roaming?

As mentioned though this can get VERY expensive. 

Perhaps consider a Optus Travel Pack?

Regards

Peter Gillespie

[SanB]

Thank you. I think I might have to purchase a other sim card. 😉

[SanB]

Hey Peter, thank you for your advice. I've tried getting in contact with Optus but it's literally impossible as I now have a  cheap vodafone sim in my phone & I can't get internet on my Ipad. 😊

[Tris]

I am really sorry you've had trouble contacting us @SanB, you can chat with our Customer Service team here to confirm if roaming is activated. You can also read about roaming and Optus Travel here. Hope you're enjoying your trip

[SanB]

Thanks heaps for that Dave. Yes, I ended up getting a sim from a local carrier in NZ for my mobile and I hot spotted that with my Ipad. It was a bit of a bother but it worked. I'm back home now and enjoying the luxury of having my optus back.  Kind regards Sandra  🙂