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Occasional Contributor
Occasional Contributor

Useless Optus

Am I the only person to ever move house with an Optus broadband service? Optus seem to be completely confused by it. I have contacted them four times and all they have done is send me a new router that I do not require. Does anyone have an Australian contact number?

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Esteemed Contributor
Esteemed Contributor

Re: Useless Optus

No Australian support numbers unfortunately. Were you able to get the same services at your new address?

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Occasional Contributor
Occasional Contributor

Re: Useless Optus

Yes but all I get is the optusnet service page

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Esteemed Contributor
Esteemed Contributor

Re: Useless Optus

So your internet is not working or not active? What sort of connection is it?

 

https://www.optus.com.au/shop/support/answer/servicenet-what-is-it?requestType=NormalRequest&id=1908...

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