Useless Optus

[Crox]

Am I the only person to ever move house with an Optus broadband service? Optus seem to be completely confused by it. I have contacted them four times and all they have done is send me a new router that I do not require. Does anyone have an Australian contact number?

[Yeldarb]

No Australian support numbers unfortunately. Were you able to get the same services at your new address?

[Crox]

Yes but all I get is the optusnet service page

[Yeldarb]

So your internet is not working or not active? What sort of connection is it?

https://www.optus.com.au/shop/support/answer/servicenet-what-is-it?requestType=NormalRequest&id=1908...