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New Contributor
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Upgraded to Windows Mail and emails are not appearing

I accidentslly uninstalled Windows Live Mail and lost my parents emails. 

 

Microsoft have stopped supporting WLM now so I can’t rrjnstall the app. 

 

So so I installed MS Mail but no emails are showing. 

 

During the setup I entered the Optusnet username and password and email and the account connects fine and I can send and receive emails. But all the emails they had in their inbox and also their inbox in the iPad are not there. 

 

Any help appreciated. 

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Trusted Contributor
Trusted Contributor

Re: Upgraded to Windows Mail and emails are not appearing

This is because WLM was probably set up as “pop3” email which means when it downloaded emails, it didn’t leave them behind. So you won’t be able to get them back.

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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Re: Upgraded to Windows Mail and emails are not appearing

Thanks for the reply

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