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New Contributor
New Contributor

Unlocking E5251

Gday.

 

According to this site, it says prepaid tablet/mobile broadband devices which is more than 12 months in service, says no fee to unlock.

 

When I put in my info to unlock my E5251 which I've had it since 2015, and recharged it more than $200, it tells me the fee to unlock is $25.

 

What gives?

 

Cheers 

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Honoured Contributor
Honoured Contributor

Re: Unlocking E5251

There seems to be some vagueness around if the recharge needs to be a continuous period. But I don't think that's the issue. 

 

Presumably just a glitch. Have you tried entering the details here?

 

If it still asks for money then perhaps pop into a store or ask LIVECHAT.

 

Peter Gillespie

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