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Occasional Contributor
Occasional Contributor

Unlock Optus Sagemcom F@st 3864 router to use with Exetel.

Does anyone know how I can unlock my modem to use it with Exetel NBN? I have logged in and had a look at its config but, everything seems to be locked to Optus. I have a Smart Modem Gen 2 from Telstra too and that is locked as well. 

I have so many routers that I can use but, they are all locked. 

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Respected Contributor
Respected Contributor

Re: Unlock Optus Sagemcom F@st 3864 router to use with Exetel.

There are ways to get full Admin access, but the method is very dependant on the exact model number and firmware version you have. The info needed should be buried somewhere withing this whirlpool forum.

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Moderator
Moderator

Re: Unlock Optus Sagemcom F@st 3864 router to use with Exetel.

Hi @fundalogy, thanks for getting in touch with us. I'm afraid you will need to speak with our technical support team via the messaging service as they're best to assist further.

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Occasional Contributor
Occasional Contributor

Re: Unlock Optus Sagemcom F@st 3864 router to use with Exetel.

I have searched for the past 3 weeks and nothing. Plus, the Telstra Smart Modem Gen 2 (aka Technicolor DJA0231) is new and there is not much on it yet.
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Occasional Contributor
Occasional Contributor

Re: Unlock Optus Sagemcom F@st 3864 router to use with Exetel.

Which technical support team? If you mean Optus, they are hardly likely to
1 - have it as I have already spoken to tech support and they know less than I do
2 - they are hardly likely to give that to me even though I own it outright.
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