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New Contributor
New Contributor

Unitemed account fee

Why am I being charged Account Charges???

It starts from this month and I am sure I did nothing!!!

I have searched online, someone says it could be late fees but I've set up a direct debit and it shouldn't be late.

Hope someone could help me figure it out.  

 

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Honoured Contributor
Honoured Contributor

Re: Unitemed account fee

It should tell you what the fee was for on your bill? 

 

If you don't have a paper bill and have a direct debit then its an error. Suggest you confirm with Optus both these items are set and they'll recredit the fee for you.

 

Peter Gillespie

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Trusted Contributor
Trusted Contributor

Re: Unitemed account fee

We can help you if you disclose what the account fee actually was?

Remember, paying by credit card (Even direct debit) incurs a service fee.

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