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2019-06-18 02:14 AM
Why am I being charged Account Charges???
It starts from this month and I am sure I did nothing!!!
I have searched online, someone says it could be late fees but I've set up a direct debit and it shouldn't be late.
Hope someone could help me figure it out.
2019-06-18 08:03 AM
It should tell you what the fee was for on your bill?
If you don't have a paper bill and have a direct debit then its an error. Suggest you confirm with Optus both these items are set and they'll recredit the fee for you.
2019-06-18 03:33 PM
We can help you if you disclose what the account fee actually was?
Remember, paying by credit card (Even direct debit) incurs a service fee.