Unitemed account fee


Why am I being charged Account Charges???

It starts from this month and I am sure I did nothing!!!

I have searched online, someone says it could be late fees but I've set up a direct debit and it shouldn't be late.

Hope someone could help me figure it out.  


Re: Unitemed account fee


It should tell you what the fee was for on your bill? 


If you don't have a paper bill and have a direct debit then its an error. Suggest you confirm with Optus both these items are set and they'll recredit the fee for you.


Peter Gillespie

Re: Unitemed account fee


We can help you if you disclose what the account fee actually was?

Remember, paying by credit card (Even direct debit) incurs a service fee.

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
Post a Reply
Top Contributors
74 Kudos
54 Kudos
50 Kudos
31 Kudos
20 Kudos