You should edit/delete the image as it contains your mobile number and email.
Have you made any changed to your account recently? Optus' systems send out "order confirmation" messages when certain setting are changed on your account. They confuse a lot of people.
If you are still concerned, you need to contact Optus directly, not in this public forum.
Hi @Top38, we have hidden your personal information on our online public forum. We take your privacy very seriously. If you have any questions about this, please feel free to refer to the → Community Guidelines.
Unfortunately, we don`t have access to customer`s account on this public forum. You are best to speak with our Customer care team either via the → messaging service or by calling them on → 133937 - Mon - Fri: 8am - 8pm Sat: 9am - 5pm AEST to assist you further.