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2017-02-17 09:05 PM
I was meant to be sent my Optusnet login username and details. My internet service has been connected and my modem has been delivered. I have tried all troubleshooting to no avail. I even tried linking the service to MyAccount and there was an error "An Internal Error Has Ocurred".
2017-02-23 12:10 AM
Oh no! Sorry that this happened
Have you since received these details? Were you needing them to log into your modem or was it just My Account?
Please let us know if you're still having trouble! You can also chat with our Faults team on 13 13 44.