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New Contributor ngling
New Contributor

ULL ID

As Optus Customer Service seem to be clueless about this, I thought I would ask the question here. In order to complete an NBN installation, the ISP is asking for the ULL ID of my ADSL connection. How do I find out what this is?

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5 Replies
Crowd Champion Davelew
Crowd Champion

Re: ULL ID

Hi

If Optus was providing your ADSL broadband only Optus can provide you with the number.   Have a look at this link:

https://www.finder.com.au/ull-id-nbn

If you can't get the number from Optus you will have to tell your new provider Optus will not provide the number and if they want your business they going to have to find the line themselves.

 

Dave


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Frequent Contributor
Frequent Contributor

Re: ULL ID

Dave...spot on advice.

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New Contributor ngling
New Contributor

Re: ULL ID

I have now resolved this. Was able to get it using live chat.

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RetiredModerator Mike-N
RetiredModerator

Re: ULL ID

Sorry to reply so late @ngling. It's great to see you got some advice here and were able to get some help over Live Chat. If you need a hand with anything else, don't hesitate to send us a PM


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New Contributor adrianz9
New Contributor

Re: ULL ID

live chat is worse than useless.

on to my third "person" now.

wish me luck.

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