Does someone know or can advise me on a type of coaxial cable used by Optus for the connection from a pole to a house?
I recently switched to Optus cable but the coaxial "patch-lead" created by tech who did installation is a bit dodgy, one or both connectors don't have good contacts and I have stable connection only in one particular cable position.
Tried to get support but they useless. It will be faster for me to drive to Jaycar, buy couple meters of RG-58 (or whatever cable is in use) and couple connectors to build my own pathc-lead.
You cannot modify the cable in any way as it's Optus's property...
You'll need to look at trying support again. They will fix it.
Sorry I couldn't be of further assistance.
Hey @MikeM, I'm sorry no one has been able to assist here/ if you just want to replace the cable from the modem to your wall, I would advise taking the existing one with you to make sure it's the same.
If you require an Optus technician, please feel free to send me a private message and I can escalate it for you.