Happy to get this done for you @TaceC.
Can you fill out the template below and send that through to → http://yesopt.us/pmdan?
Are you the primary account holder: Y/N
Full name:
DOB:
Mobile number:
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Hi there MarkKing1,
Generally you shouldn't need to contact Optus to arrange this, it can be done via Self-Serve:
- In My Account: Select the Bills tab > Billing options > Follow the prompts
Do you know what the reason is as to why it could not be done online? Nobody has raised this for over a year so curious to know what the issue is.
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