Optus is very slow I put nbn on I lost my phone service and old internet on a Wed at 10.30 am didn't get my nbn until late afternoon on Thursday. No phone service until Friday afternoon but could only ring out not recieve calls finally got full service the following Monday afternoon.
Apologies for the delay in response, @Chetra33. Sorry to hear about your internet connection issue. Were you able to speak to someone in this regards since posting? Please send us a PM here with your phone number / username, address, full name and date of birth if you still need assistance. Kartik