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Tryingtocancel
New Contributor
New Contributor

Trying to cancel

Hello,

 

I am overseas and I am not able to call the international number to cancel. Can you please provide an alternative method for me to cancel my home wireless broadband?

 

Reasons to cancel:

I was overcharged on my very first bill and I was never refunded

$15 is too much to charge if I am accidently late to pay a bill

It seems a little dodgy that cancellation of a service is not easier (I do not even have a fixed contract), if it was I may have been able cancelled last month and saved $80.

 

Thank you in advance for your help.

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Trying to cancel

Billing and Accounts on the live chat link below or the chat function in the Optus app over a WiFi connection might be another option.

 

http://www.optus.com.au/shop/notices/service-chat

 

 

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