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Occasional Contributor
Occasional Contributor

Travel Credit instead of Internet Data. Please help.

Just recharged my prepaid mobile broadband through the Optus mobile website and was given a list of recharge amounts. I chose $85 and the very next page was payment. I successfully paid but when I went to my account to check how much data the $85 gave me it was showing $85 in overseas Travel Credit and zero internet data. I did not know this!! It does not tell you the details of recharge amounts on the mobile website when you recharge. Is there any way that I can have the Travel Credit transferred to internet data? Or have I just wasted $85?? 

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Honoured Contributor
Honoured Contributor

Re: Travel Credit instead of Internet Data. Please help.

Suggest you contat Optus Live Chat and ask. It shouldn't be a problem to switch it across. You might need to wait until Monday for someone who can do it but try livechat now anyway.

 

Peter Gillespie

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New Contributor
New Contributor

Re: Travel Credit instead of Internet Data. Please help.

I just did the same thing but ive been on hold for ages cause of this virus going around so chat isnt working. Or not available so how can i fix it 

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