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Occasional Contributor
Occasional Contributor

Throttling Mobile Broadband

I signed up for a 500GB Optus 4G Home Internet service. I've been on the plan for over 2 months. The past two months, every time I get past 250GB of data, my service gets throttled to an average of 0.27 Mbps. Why are you throttling my service? The speed is so slow, it's useless.
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Regular Contributor
Regular Contributor

Re: Throttling Mobile Broadband

Optus will not be able to help you on yescrowd for this issue as they are not technical and do not have access (even though they probably do) to your records. Give the mobile optus myapp a go and try to get someone to help you.

Good luck with Optus support as you will need it

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