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2015-03-29 09:01 AM
I signed up to Optus broadband Sunday 29/3 and my service hasnt started yet - scheduled later this week.
I'm trying to register at optus.com.au but when I enter in my username I get the following message:
"The service entered is not eligible for My Account registration. Please check and try again."
What should I do?
Thanks in advance for helping out!
Solved! Solved: Go to Solution.
2015-03-29 03:17 PM
My Account can only register an active service - so as soon as your hooked up to Broadband you'll be able to get that sorted out.
Wont be long now
2015-03-29 03:28 PM
2019-04-18 06:13 PM
I have three active services and each one has been rejected. As soon as I type the number - mobile, for example - the rejection message appears afgter the first digit. Any suggestions, please?
2019-04-23 11:55 AM
This is not something that we can currently assist with here on the forum.
If not, please chat with us.
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