Thanks RedJack.......I was hoping maybe just not mentioned.
Mine has not long arrived and set up / switch on due soon. Probably could do myself but not looked into and nice part of the service anyway for Optus to do it. Lack of WiFI 6 is a shame in the value proposition, but doubt I will care as mostly hardwired on anything that really matters anyway...........I won't be finding more out with this router anyway(:
Down to 12Mbps with my ADSL Optus set up from it's old perfectly good (for me) 36, and so the just available NBN 44 will be welcome (assuming really is). Not exactly trailblazing but as good as what the other place is offering speed wise and looks better value (as an existing customer I guess?)
Happy to get some clarification on that one : )
Are you trying to activate your 4G back-up, or setup the modem for use with your Fixed broadband connection?
Hello, I got the new Optus modem supposedly with 4G back up.
My NBN can be flaky when it rains (yes, really), so I went to Optus and asked for the new router with 4G backup.
Has anyone poked around on this?
I dug into the settings for Internet Connectivity and "3G/LTE" was switched off. I turned on "Enable".
Am I missing something here? Shouldn't it have come out of the box turned on? There were no instructions re the 4G backup.
There's no place to put in a SIM on the unit.
Anyone understand how this works or if I am missing something?
I have linked to a screenshot. Have I set this up correctly?
So the router I got is black. The document that came with it made no mention of 4G.
On the Optus website, they have a white router with the same model number but a different front display panel with a signal strength meter and a different back design (with a panel I assume for a SIM and or antennas).
Have I been sent the wrong router?
Well today the fanfayre was ready and the 4K TV ready to plug into the new 44 speed NBN from the now fairly dismally throttled (to us at least for whatever good or bad reason) ADSL. I was also excitedly at the ready to cancel my MiFi (not cheap).
In 2020 this Sydney suburb was finally going to provide me with broadband, even is hardly flash v other global places of any note.
A very nice NBN tech informed us that sadly there was no line from that company that starts with a T.
Touchwood between Optus and NBN this cable laying wait is expedited and that the surgery to my front yard is tidy (I am sure it will be).
Guess another few weeks until all finally sorted.................................
Al that remains, for now, is to contemplate filling out the survey I got yesterday asking me how it all went .............(:
I have just received a Sagemcom 5366 LTE for a new NBN connection, switching over from Optus ADSL. As noted in your modem description, it came with a SIM already inserted. I also received another separate Optus mobile broadband SIM and you suggest that the preinstalled one should be replaced.
My questions (because there are zero instructions supplied with the modem about the SIM and 4G backup) are:
1. If there is a pre-installed SIM why do I need a different one?
2. Is the 4G backup function supplied by this SIM included in the monthly Optus internet $75 price or is it another additional charge and service?
3. If I try to activate the separately supplied SIM, it first prompts me online to select either postpaid or prepaid and I'm not sure which it should be.
4. Can I elect to operate the modem without a SIM and backup service, especially if it is an additional cost?
All really great questions 🙂
It's a temporary solution to an issue we had come up. Essentially, the wrong SIM cards were being dispatched.
We needed to send out SIM cards separately that were compatible with the 4G Back up service. The SIMs are already activated. If the SIM does not work, head into an Optus store and they'll replace the SIM with a working SIM card.
There is no additional charge. The service is intended as interim service whilst waiting for your broadband service activation or in the instance of a fault or network outage.
(hopefully that answers the last questions as well)